Reference

Privacy Policy for Your name99 Account

Our Privacy Policy explains what we collect when you open a name99 account, sign in from a mobile device, or check DANA and QRIS wallet status.

Account dataWallet checksCookie choicesContact requests

Explore Our Lobby Read FAQ

How Privacy Policy Applies To Wallet Access

name99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers the details needed to create and maintain your account, including your contact information, phone verification status and sign-in records. When you choose DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we record the payment reference and status needed to match

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the transaction to your account; we do not treat a wallet name alone as permission to access unrelated account data. Device and browser signals help us identify unusual sign-ins and protect the cashier path. We retain records for the period needed for account administration, transaction checks,
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dispute handling and legal duties. If a request concerns access or eligibility, it depends on local law. This Privacy Policy applies to name99 pages and account services available where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH REQUESTS

Get Privacy Policy Help Near Your Account

A clear contact path helps you ask about personal data without explaining your whole account history.

DATA HANDLING

What We Do With Your Account Details

Account creation

When you open an account, we use the contact details and phone verification result needed to establish access.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference helps us connect a cashier event to the correct…

Device protection

Signing in through a phone or desktop browser can create technical signals such as device type, browser details and access…

Cookies

Cookies can remember a session, preserve a selected page state and help us understand whether a name99 page is loading…

Retention period

We keep account, support and payment records only for the period needed for account administration, transaction reconciliation, disputes and legal…

Change or removal

To request a correction or removal, identify the account contact and describe the specific data at issue.

Privacy Policy Answers For name99

These Privacy Policy answers address the questions we expect before you open an account or connect an Indonesian wallet. They focus on data access, sign-in records, cookies, payment references and contact steps rather than general lobby content. If your request concerns account eligibility or access, it depends on local law. For a personal request, use the support path with the account contact that lets us verify you safely.

The name99 Privacy Policy covers account details, phone verification, sign-in and device records, cookies, support requests, payment references and retention. It explains why we use each category and how you can ask about, correct or remove eligible personal data where local law permits.

We use the payment reference and status needed to match a DANA, OVO, GoPay or QRIS transaction to your account and reconcile the cashier record. Do not send a wallet password or security code in a support request; those are not needed for a status check.

Yes. Use the account support route and state that you want a copy of the personal data linked to your name99 account. We may confirm your registered contact or phone verification before responding, and the material supplied depends on local law and required retention.

Yes. The Privacy Policy explains that a phone or desktop sign-in may create technical records such as device type, browser details and access time. We use these signals to protect account access and identify unusual activity, not to request your device password.

Send a specific correction or removal request through account help, including the account contact and the data you want changed. We verify that you control the account, assess the request under local law and explain if a payment or legal record must remain.

We retain account, support and payment records for the period needed to administer access, reconcile transactions, handle disputes and meet legal duties. The exact period can differ by record type. A Privacy Policy request can ask us to explain the reason for continued retention.

Browser cookie settings can affect session continuity, saved page state and account preferences. You can manage cookies through your browser, but disabling them may require you to sign in again or repeat an account step. The Privacy Policy explains how cookie choices relate to access.

Privacy Policy for Your name99 Account

Get Privacy Policy Help Near Your Account

What We Do With Your Account Details

Account creation

Payment matching

Device protection

Cookies

Retention period

Change or removal

Privacy Policy Answers For name99

01 What does the name99 Privacy Policy cover?

02 How does name99 use DANA, OVO, GoPay and QRIS data?

03 Can I ask name99 for a copy of my account data?

04 Does the Privacy Policy explain device tracking?

05 How can I change or remove name99 personal data?

06 How long does name99 keep Privacy Policy records?

07 Can cookies affect my name99 account access?

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